Thread: All IRIS services unavailable during database maintenance

Started: Dec. 14, 2011, 10:44 a.m.
Last activity: Dec. 15, 2011, 1:01 p.m.
Topics: Web Services
Chad Trabant
Dec. 14, 2011, 10:44 a.m.

Hello web service users,

The web services at http://www.iris.edu/ws/ will be offline during database maintenance at the IRIS DMC.

The services will be shut down sometime soon, likely within the next 3-4 hours. It is unknown how long the database and services will be unreachable, another message will be sent when they are back online.

thank you for your patience,
DMC service team


  • Hello web service users,

    The IRIS DMC database maintenance was completed last night and all of our services are back in operation.

    In addition, we used this opportunity to move all of our services from older hardware to new virtualized machines. This under-the-hood switch includes many changes (new operating system, new service container, etc.). We are comfortable that all services are working as expected but please let us know if you notice anything out of the ordinary.

    All the services should work as before with one exception: all services now return error messages as plain text (previously they returned a mix of HTML, plain XML and plain text). The pattern of this new error message type is included below.

    DMC service team.


    Pattern for the error messages returned by all services, using MIME type "text/plain":
    -------------------------
    Error <CODE>: <SIMPLE ERROR DESCRIPTION>

    <SLIGHTLY MORE DETAILED ERROR DESCRIPTION>

    Usage details are available from http://www.iris.edu/ws/<SERVICE>

    Request:
    <SUBMITTED URL>

    Request Submitted:
    <UTC DATE TIME>

    Service version:
    <VERSION & OBFUSCATED HOST>
    --------------------------

    On Dec 14, 2011, at 10:44 AM, Chad Trabant wrote:


    Hello web service users,

    The web services at http://www.iris.edu/ws/ will be offline during database maintenance at the IRIS DMC.

    The services will be shut down sometime soon, likely within the next 3-4 hours. It is unknown how long the database and services will be unreachable, another message will be sent when they are back online.

    thank you for your patience,
    DMC service team


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