Thread: MyShake User Experience Designer

Started: 2017-03-17 21:22:43
Last activity: 2017-03-17 21:22:43
Richard Allen
2017-03-17 21:22:43
MyShake User Experience Designer (Job ID: 22954)

The MyShake project (http://myshake.berkeley.edu) is looking for a
full-time staff member to help curate our user base and enhance user
satisfaction and app loyalty. MyShake is a citizen science initiative
developed at the UC Berkeley Seismology Lab which uses smartphones to
detect earthquakes around the world. As of January 1st, 2017, more than
220,000 people have downloaded the app and there are over 10,000 active
users on any given day. The User Experience Designer will help grow our
active user base by improving the interaction between the citizen
scientists and the product through the use of user-centered design
processes. The User Experience Designer will interact with the App
Developers to enhance the User Interface experience, employing focus groups
to beta test new ideas, and help create, modify, and prototype designs to
support the project. The designer will also engage the users on social
media to help expand the user base. The designer will also keep track of
input from users to ensure that those needs are represented in the product
or service being developed. Performs usability evaluations for development
teams. May produce specifications describing user requirements and internal
structures for product or service in development.

*Responsibilities include:*

- Manage a set of focus groups to analyze and test customer engagement
with the app including using focus group input to develop new content and
experiences to promote user engagement; working with UI develop to
prototype new content and experiences; testing new content with focus
groups; maintaining MyShake twitter and other social media accounts to
ensure that their up-to-date content support project activities and
feedback; responding to the Google Play Store comments to ensure user
satisfaction
- Document app development, feedback, bug fixes, development directions.
Support project reporting. Track user base size in response to new
features, content, and experiences
- Work on additional special projects as the need arises.

*Required Qualifications*

*Knowledge/Skills:*

- Possesses a beginning understanding of the user-centered design
process (user research, user needs assessment, user modeling, design,
usability evaluation, and developer relations).
- Possesses a basic understanding of design principles and guidelines.
- Has basic skills in diagramming, prototyping, and using design tools.
- Has strong communication and interpersonal skills.
- Must be self-motivated, work independently or as part of a team, able
to learn quickly, meet deadlines and demonstrate problem solving skills.
- Must have basic web and/or application development skills.
- Must have a basic understanding of web accessibility best practices.
- Previous experience running science-oriented focus groups and citizen
science initiatives.

*Education/Training:*

Bachelor's degree in related area and/or equivalent experience/training.

*Salary & Benefits*

$28.83 - $38.31 hourly commensurate with experience.

For a complete description of the position and requirements, and to apply,
please see the UC Berkeley jobs page http://jobs.berkeley.edu/ (job ID
number is #22954).

Richard M. Allen
Director, Berkeley Seismological Laboratory
Professor and Chair, Dept. Earth & Planetary Science
University of California, Berkeley
http://rallen.berkeley.edu

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