Thread: IRIS real time data feeds are DOWN

Started: 2011-09-30 21:10:05
Last activity: 2011-10-03 17:01:05
Topics: Real Time Feeds
rob@iris.washington.edu
2011-09-30 21:10:05

IRIS DMC has experienced a subnet outage which has affected our
ability to deliver real time data to our users.

We have admins actively looking into the issue and we expect this to
be resolved soon.

Apologies for the inconvenience this has caused you.

-Rob



  • rob@iris.washington.edu
    2011-10-03 17:01:05

    Some time after 1 PM PDT on Friday, September 30th, one of our key
    filesystem heads shut down and the fallback recovery mechanism did not
    function as expected. As result, the IRIS data feeds were down for
    about 3 hours as the administrators worked on recovery from this
    failure. At 4 PM PDT same day, real time data service was restored.

    We are still experiencing outages with some services as of this
    morning, but real time data feeds are reported to be operational. We
    hope that the additional work taking place does not cause an
    interruption to the outbound feed services, but there is a possibility
    of another outage if a major system restart is necessary.

    We will attempt to keep you informed on this list as information
    comes in.

    -Rob

    Begin forwarded message:

    From: Robert Casey <rob<at>iris.washington.edu>
    Date: September 30, 2011 2:10:05 PM PDT
    To: iris-rtfeeds<at>iris.washington.edu
    Subject: [iris-rtfeeds] IRIS real time data feeds are DOWN


    IRIS DMC has experienced a subnet outage which has affected our
    ability to deliver real time data to our users.

    We have admins actively looking into the issue and we expect this
    to be resolved soon.

    Apologies for the inconvenience this has caused you.

    -Rob


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02:08:32 v.b07c51d3