Thread: RE: Urgent inquiry

Started: 2017-08-16 21:01:20
Last activity: 2017-08-18 19:26:07
Mako Sitali
2017-08-16 21:01:20
Kindly see the response I usually get. Notice
If this query takes more than 5 minutes, you may wish to hit the STOP button on this browser window, further restrict your query, and resubmit the query.
Your waveform data query returned no data.


From: Mako Sitali
Sent: Wednesday, August 16, 2017 2:58 PM
To: 'data-request-help<at>lists.ds.iris.edu' <data-request-help<at>lists.ds.iris.edu>
Subject: Urgent inquiry

Dear admin
I hope this email finds you well. This is Mako Sitali, writing from the Geological Survey of Namibia. I have been trying to download seismic data using this website(http://ds.iris.edu/SeismiQuery/breq_fast.phtml from CTBTO's IMS AS067 station but it turns out that I cannot get it on the same day. There's always a delay to get the data. For example if I need data for today the 16th of August it won't be available until the next day. Did you perhaps make an upgrade or is it my network connection?
The information contained in this e-mail is confidential and may be subject to legal privilege and/or the subject of copyright. If you are not the intended recipient, you must not use, copy, distribute or disclose the e-mail or any part of its contents or take any action in reliance on it. If you have received this e-mail in error, please e-mail the sender by replying to this message. The Government of the Republic of Namibia shall not be held liable for any damages so caused to the unintended recipient and any unauthorized distribution by the unintended recipient. Any views expressed in this message are those of the individual sender, except where the sender expressly, and with authority, states them to be the views of Government of the Republic of Namibia. Although this email has been checked for viruses and other defects, no responsibility can be accepted for any loss or damage arising from its receipt or use.

  • adam@iris.washington.edu
    2017-08-17 20:19:06
    Hi Mako Sitali,

    We archive data as we receive it, so if it's taking a day for data from a particular network to become available, it's because the station is taking that long to send it.

    I actually don't see a station AS067 in our data, although it might be under some other name. If you can find this station at http://ds.iris.edu/mda I can take a closer look.

    Cheers,
    Adam

    ----------------------
    Adam Clark
    Web Developer / Admin
    IRIS Data Management Center
    adam<at>iris.washington.edu



    On Aug 17, 2017, at 1:09 PM, Mako Sitali <Mako.Sitali<at>mme.gov.na> wrote:

    Kindly see the response I usually get. Notice

    If this query takes more than 5 minutes, you may wish to hit the STOP button on this browser window, further restrict your query, and resubmit the query.
    Your waveform data query returned no data.


    From: Mako Sitali
    Sent: Wednesday, August 16, 2017 2:58 PM
    To: 'data-request-help<at>lists.ds.iris.edu' <data-request-help<at>lists.ds.iris.edu>
    Subject: Urgent inquiry

    Dear admin
    I hope this email finds you well. This is Mako Sitali, writing from the Geological Survey of Namibia. I have been trying to download seismic data using this website(http://ds.iris.edu/SeismiQuery/breq_fast.phtml from CTBTO’s IMS AS067 station but it turns out that I cannot get it on the same day. There’s always a delay to get the data. For example if I need data for today the 16th of August it won’t be available until the next day. Did you perhaps make an upgrade or is it my network connection?
    The information contained in this e-mail is confidential and may be subject to legal privilege and/or the subject of copyright. If you are not the intended recipient, you must not use, copy, distribute or disclose the e-mail or any part of its contents or take any action in reliance on it. If you have received this e-mail in error, please e-mail the sender by replying to this message. The Government of the Republic of Namibia shall not be held liable for any damages so caused to the unintended recipient and any unauthorized distribution by the unintended recipient. Any views expressed in this message are those of the individual sender, except where the sender expressly, and with authority, states them to be the views of Government of the Republic of Namibia. Although this email has been checked for viruses and other defects, no responsibility can be accepted for any loss or damage arising from its receipt or use.
    ----------------------
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    • Mako Sitali
      2017-08-18 19:26:07
      The station name is TSUM ( Tsumeb) it’s an auxiliary infrasound and seismic station.

      From: Adam Clark [adam<at>iris.washington.edu]
      Sent: Thursday, August 17, 2017 9:19 PM
      To: Mako Sitali <Mako.Sitali<at>mme.gov.na>
      Cc: Data Request Help <data-request-help<at>lists.ds.iris.edu>
      Subject: Re: [IRIS][data-request-help] Urgent inquiry

      Hi Mako Sitali,

      We archive data as we receive it, so if it's taking a day for data from a particular network to become available, it's because the station is taking that long to send it.

      I actually don't see a station AS067 in our data, although it might be under some other name. If you can find this station at http://ds.iris.edu/mda I can take a closer look.

      Cheers,
      Adam

      ----------------------
      Adam Clark
      Web Developer / Admin
      IRIS Data Management Center
      adam<at>iris.washington.edu<adam<at>iris.washington.edu>


      On Aug 17, 2017, at 1:09 PM, Mako Sitali <Mako.Sitali<at>mme.gov.na<Mako.Sitali<at>mme.gov.na>> wrote:

      Kindly see the response I usually get. Notice
      If this query takes more than 5 minutes, you may wish to hit the STOP button on this browser window, further restrict your query, and resubmit the query.
      Your waveform data query returned no data.


      From: Mako Sitali
      Sent: Wednesday, August 16, 2017 2:58 PM
      To: 'data-request-help<at>lists.ds.iris.edu<data-request-help<at>lists.ds.iris.edu>' <data-request-help<at>lists.ds.iris.edu<data-request-help<at>lists.ds.iris.edu>>
      Subject: Urgent inquiry

      Dear admin
      I hope this email finds you well. This is Mako Sitali, writing from the Geological Survey of Namibia. I have been trying to download seismic data using this website(http://ds.iris.edu/SeismiQuery/breq_fast.phtml from CTBTO’s IMS AS067 station but it turns out that I cannot get it on the same day. There’s always a delay to get the data. For example if I need data for today the 16th of August it won’t be available until the next day. Did you perhaps make an upgrade or is it my network connection?
      The information contained in this e-mail is confidential and may be subject to legal privilege and/or the subject of copyright. If you are not the intended recipient, you must not use, copy, distribute or disclose the e-mail or any part of its contents or take any action in reliance on it. If you have received this e-mail in error, please e-mail the sender by replying to this message. The Government of the Republic of Namibia shall not be held liable for any damages so caused to the unintended recipient and any unauthorized distribution by the unintended recipient. Any views expressed in this message are those of the individual sender, except where the sender expressly, and with authority, states them to be the views of Government of the Republic of Namibia. Although this email has been checked for viruses and other defects, no responsibility can be accepted for any loss or damage arising from its receipt or use.
      ----------------------
      Data Request Help | http://ds.iris.edu/message-center/topic/data-request-help/ | Unsubscribe: data-request-help-unsubscribe<at>lists.ds.iris.edu<data-request-help-unsubscribe<at>lists.ds.iris.edu>

      Sent from the IRIS Message Center (http://ds.iris.edu/message-center/)
      Update subscription preferences at http://ds.iris.edu/account/profile/

      The information contained in this e-mail is confidential and may be subject to legal privilege and/or the subject of copyright. If you are not the intended recipient, you must not use, copy, distribute or disclose the e-mail or any part of its contents or take any action in reliance on it. If you have received this e-mail in error, please e-mail the sender by replying to this message. The Government of the Republic of Namibia shall not be held liable for any damages so caused to the unintended recipient and any unauthorized distribution by the unintended recipient. Any views expressed in this message are those of the individual sender, except where the sender expressly, and with authority, states them to be the views of Government of the Republic of Namibia. Although this email has been checked for viruses and other defects, no responsibility can be accepted for any loss or damage arising from its receipt or use.

      • adam@iris.washington.edu
        2017-08-18 18:19:48
        Thanks, I was able to look into this.

        I think the problem is in the SeismiQuery tool you are using. In particular, at the bottom of the form it has "query over" options:
        - DMC archived waveforms or
        - metadata/dataless/RESP

        If you choose "DMC archived waveforms" it appears to consult some availability data that only gets updated once per day. As a result, it will always claim that there is no data for the current day.

        I've reported this issue to the developer, but I'm not sure what the fix would be. We are planning to rewrite these tools pretty soon, so fixing the existing code is a fairly low priority right now.

        A workaround is to choose "metadata/dataless/RESP" here. This will let you submit the request regardless of what the availability data says.

        If you want a quick check to see whether the data is actually available, this tool provides a daily view of station data: http://ds.iris.edu/ds/nodes/dmc/tools/stationmonitor/IU/TSUM/

        Cheers,
        Adam

        ----------------------
        Adam Clark
        Web Developer / Admin
        IRIS Data Management Center
        adam<at>iris.washington.edu



        On Aug 18, 2017, at 5:27 AM, Mako Sitali <Mako.Sitali<at>mme.gov.na> wrote:

        The station name is TSUM ( Tsumeb) it’s an auxiliary infrasound and seismic station.

        From: Adam Clark [adam<at>iris.washington.edu <adam<at>iris.washington.edu>]
        Sent: Thursday, August 17, 2017 9:19 PM
        To: Mako Sitali <Mako.Sitali<at>mme.gov.na <Mako.Sitali<at>mme.gov.na>>
        Cc: Data Request Help <data-request-help<at>lists.ds.iris.edu <data-request-help<at>lists.ds.iris.edu>>
        Subject: Re: [IRIS][data-request-help] Urgent inquiry

        Hi Mako Sitali,

        We archive data as we receive it, so if it's taking a day for data from a particular network to become available, it's because the station is taking that long to send it.

        I actually don't see a station AS067 in our data, although it might be under some other name. If you can find this station at http://ds.iris.edu/mda I can take a closer look.

        Cheers,
        Adam

        ----------------------
        Adam Clark
        Web Developer / Admin
        IRIS Data Management Center
        adam<at>iris.washington.edu <adam<at>iris.washington.edu>


        On Aug 17, 2017, at 1:09 PM, Mako Sitali <Mako.Sitali<at>mme.gov.na <Mako.Sitali<at>mme.gov.na>> wrote:

        Kindly see the response I usually get. Notice

        If this query takes more than 5 minutes, you may wish to hit the STOP button on this browser window, further restrict your query, and resubmit the query.
        Your waveform data query returned no data.


        From: Mako Sitali
        Sent: Wednesday, August 16, 2017 2:58 PM
        To: 'data-request-help<at>lists.ds.iris.edu <data-request-help<at>lists.ds.iris.edu>' <data-request-help<at>lists.ds.iris.edu <data-request-help<at>lists.ds.iris.edu>>
        Subject: Urgent inquiry

        Dear admin
        I hope this email finds you well. This is Mako Sitali, writing from the Geological Survey of Namibia. I have been trying to download seismic data using this website(http://ds.iris.edu/SeismiQuery/breq_fast.phtml from CTBTO’s IMS AS067 station but it turns out that I cannot get it on the same day. There’s always a delay to get the data. For example if I need data for today the 16th of August it won’t be available until the next day. Did you perhaps make an upgrade or is it my network connection?
        The information contained in this e-mail is confidential and may be subject to legal privilege and/or the subject of copyright. If you are not the intended recipient, you must not use, copy, distribute or disclose the e-mail or any part of its contents or take any action in reliance on it. If you have received this e-mail in error, please e-mail the sender by replying to this message. The Government of the Republic of Namibia shall not be held liable for any damages so caused to the unintended recipient and any unauthorized distribution by the unintended recipient. Any views expressed in this message are those of the individual sender, except where the sender expressly, and with authority, states them to be the views of Government of the Republic of Namibia. Although this email has been checked for viruses and other defects, no responsibility can be accepted for any loss or damage arising from its receipt or use.
        ----------------------
        Data Request Help | http://ds.iris.edu/message-center/topic/data-request-help/ | Unsubscribe: data-request-help-unsubscribe<at>lists.ds.iris.edu <data-request-help-unsubscribe<at>lists.ds.iris.edu>

        Sent from the IRIS Message Center (http://ds.iris.edu/message-center/)
        Update subscription preferences at http://ds.iris.edu/account/profile/

        The information contained in this e-mail is confidential and may be subject to legal privilege and/or the subject of copyright. If you are not the intended recipient, you must not use, copy, distribute or disclose the e-mail or any part of its contents or take any action in reliance on it. If you have received this e-mail in error, please e-mail the sender by replying to this message. The Government of the Republic of Namibia shall not be held liable for any damages so caused to the unintended recipient and any unauthorized distribution by the unintended recipient. Any views expressed in this message are those of the individual sender, except where the sender expressly, and with authority, states them to be the views of Government of the Republic of Namibia. Although this email has been checked for viruses and other defects, no responsibility can be accepted for any loss or damage arising from its receipt or use.
        ----------------------
        Data Request Help | http://ds.iris.edu/message-center/topic/data-request-help/ | Unsubscribe: data-request-help-unsubscribe<at>lists.ds.iris.edu <data-request-help-unsubscribe<at>lists.ds.iris.edu>

        Sent from the IRIS Message Center (http://ds.iris.edu/message-center/)
        Update subscription preferences at http://ds.iris.edu/account/profile/


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