Thread: Problem with station finder

Started: 2019-01-26 00:42:32
Last activity: 2019-02-20 02:54:26
Topics: Wilber Help
Kendall, Elodie
2019-01-26 00:42:32
Hi there,


I'm having real trouble accessing stations from many many events. It doesn't say there is no data but station which I downloaded data from only last week are not there anymore.


One such example is this event, where stations are not showing in East Africa but I know there are many incl. the networks XJ, YH

https://ds.iris.edu/wilber3/find_stations/1427131


Any ideas?

Thanks,

Elodie

  • Adam Clark
    2019-01-25 19:16:27
    Hi Elodie,

    Thanks for the heads-up. This should be working again, with a few caveats:

    - Wilber now can show only ?H? channels. This will hopefully be temporary. (This was a necessary stopgap to get the data coming back into the system.)
    - You may need to clear your browser cache and reload the page to see the updated data.

    Cheers,
    Adam

    ----------------------
    Adam Clark
    Web Developer / Admin
    IRIS Data Management Center
    adam<at>iris.washington.edu



    On Jan 25, 2019, at 11:11 AM, Kendall, Elodie <elodie.kendall.14<at>ucl.ac.uk> wrote:

    Hi there,

    I'm having real trouble accessing stations from many many events. It doesn't say there is no data but station which I downloaded data from only last week are not there anymore.

    One such example is this event, where stations are not showing in East Africa but I know there are many incl. the networks XJ, YH
    https://ds.iris.edu/wilber3/find_stations/1427131

    Any ideas?
    Thanks,
    Elodie

    ----------------------
    Wilber Help
    Topic home: http://ds.iris.edu/message-center/topic/wilber-help/ | Unsubscribe: wilber-help-unsubscribe<at>lists.ds.iris.edu <wilber-help-unsubscribe<at>lists.ds.iris.edu>

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    • Kendall, Elodie
      2019-01-27 20:56:19
      Greta thanks a lot Adam, it's working.


      Best wishes,

      Elodie


      ________________________________
      From: wilber-help-bounce<at>iris.washington.edu <wilber-help-bounce<at>iris.washington.edu> on behalf of Adam Clark <adam<at>iris.washington.edu>
      Sent: 25 January 2019 19:17
      To: Wilber Help
      Subject: Re: [IRIS][wilber-help] Problem with station finder

      Hi Elodie,

      Thanks for the heads-up. This should be working again, with a few caveats:

      - Wilber now can show only ?H? channels. This will hopefully be temporary. (This was a necessary stopgap to get the data coming back into the system.)
      - You may need to clear your browser cache and reload the page to see the updated data.

      Cheers,
      Adam

      ----------------------
      Adam Clark
      Web Developer / Admin
      IRIS Data Management Center
      adam<at>iris.washington.edu<adam<at>iris.washington.edu>



      On Jan 25, 2019, at 11:11 AM, Kendall, Elodie <elodie.kendall.14<at>ucl.ac.uk<elodie.kendall.14<at>ucl.ac.uk>> wrote:

      Hi there,

      I'm having real trouble accessing stations from many many events. It doesn't say there is no data but station which I downloaded data from only last week are not there anymore.

      One such example is this event, where stations are not showing in East Africa but I know there are many incl. the networks XJ, YH
      https://ds.iris.edu/wilber3/find_stations/1427131

      Any ideas?
      Thanks,
      Elodie

      ----------------------
      Wilber Help
      Topic home: http://ds.iris.edu/message-center/topic/wilber-help/ | Unsubscribe: wilber-help-unsubscribe<at>lists.ds.iris.edu<wilber-help-unsubscribe<at>lists.ds.iris.edu>

      Sent from the IRIS Message Center (http://ds.iris.edu/message-center/)
      Update subscription preferences at http://ds.iris.edu/account/profile/


      • Kendall, Elodie
        2019-02-19 03:22:52
        Hi again,


        Wilber event finder seems to be having trouble. I have tight restrictions so it shouldn't find many events but I get the error`;

        Error: The request timed out


        Please can this be fixed asap,

        Thanks!

        Elodie


        ________________________________
        From: Kendall, Elodie
        Sent: 27 January 2019 12:56
        To: Adam Clark; Wilber Help
        Subject: Re: [IRIS][wilber-help] Problem with station finder


        Greta thanks a lot Adam, it's working.


        Best wishes,

        Elodie


        ________________________________
        From: wilber-help-bounce<at>iris.washington.edu <wilber-help-bounce<at>iris.washington.edu> on behalf of Adam Clark <adam<at>iris.washington.edu>
        Sent: 25 January 2019 19:17
        To: Wilber Help
        Subject: Re: [IRIS][wilber-help] Problem with station finder

        Hi Elodie,

        Thanks for the heads-up. This should be working again, with a few caveats:

        - Wilber now can show only ?H? channels. This will hopefully be temporary. (This was a necessary stopgap to get the data coming back into the system.)
        - You may need to clear your browser cache and reload the page to see the updated data.

        Cheers,
        Adam

        ----------------------
        Adam Clark
        Web Developer / Admin
        IRIS Data Management Center
        adam<at>iris.washington.edu<adam<at>iris.washington.edu>



        On Jan 25, 2019, at 11:11 AM, Kendall, Elodie <elodie.kendall.14<at>ucl.ac.uk<elodie.kendall.14<at>ucl.ac.uk>> wrote:

        Hi there,

        I'm having real trouble accessing stations from many many events. It doesn't say there is no data but station which I downloaded data from only last week are not there anymore.

        One such example is this event, where stations are not showing in East Africa but I know there are many incl. the networks XJ, YH
        https://ds.iris.edu/wilber3/find_stations/1427131

        Any ideas?
        Thanks,
        Elodie

        ----------------------
        Wilber Help
        Topic home: http://ds.iris.edu/message-center/topic/wilber-help/ | Unsubscribe: wilber-help-unsubscribe<at>lists.ds.iris.edu<wilber-help-unsubscribe<at>lists.ds.iris.edu>

        Sent from the IRIS Message Center (http://ds.iris.edu/message-center/)
        Update subscription preferences at http://ds.iris.edu/account/profile/


        • Adam Clark
          2019-02-19 18:12:04
          Hi Elodie,

          Can you describe the restrictions you're using? It's unusual to get a timeout error here, but it's certainly possible that you hit some unexpected bottleneck in the data pipeline somewhere. Off-hand, I would guess that if your query is for a very small geographic region but across a long period of time, the system might not be very well optimized for that case.

          Cheers,
          Adam

          ----------------------
          Adam Clark
          Web Developer / Admin
          IRIS Data Management Center
          adam<at>iris.washington.edu



          On Feb 18, 2019, at 11:22 AM, Kendall, Elodie <elodie.kendall.14<at>ucl.ac.uk> wrote:

          Hi again,

          Wilber event finder seems to be having trouble. I have tight restrictions so it shouldn't find many events but I get the error`;
          Error: The request timed out

          Please can this be fixed asap,
          Thanks!
          Elodie


          From: Kendall, Elodie
          Sent: 27 January 2019 12:56
          To: Adam Clark; Wilber Help
          Subject: Re: [IRIS][wilber-help] Problem with station finder

          Greta thanks a lot Adam, it's working.

          Best wishes,
          Elodie


          From: wilber-help-bounce<at>iris.washington.edu <wilber-help-bounce<at>iris.washington.edu> <wilber-help-bounce<at>iris.washington.edu <wilber-help-bounce<at>iris.washington.edu>> on behalf of Adam Clark <adam<at>iris.washington.edu <adam<at>iris.washington.edu>>
          Sent: 25 January 2019 19:17
          To: Wilber Help
          Subject: Re: [IRIS][wilber-help] Problem with station finder

          Hi Elodie,

          Thanks for the heads-up. This should be working again, with a few caveats:

          - Wilber now can show only ?H? channels. This will hopefully be temporary. (This was a necessary stopgap to get the data coming back into the system.)
          - You may need to clear your browser cache and reload the page to see the updated data.

          Cheers,
          Adam

          ----------------------
          Adam Clark
          Web Developer / Admin
          IRIS Data Management Center
          adam<at>iris.washington.edu <adam<at>iris.washington.edu>



          On Jan 25, 2019, at 11:11 AM, Kendall, Elodie <elodie.kendall.14<at>ucl.ac.uk <elodie.kendall.14<at>ucl.ac.uk>> wrote:

          Hi there,

          I'm having real trouble accessing stations from many many events. It doesn't say there is no data but station which I downloaded data from only last week are not there anymore.

          One such example is this event, where stations are not showing in East Africa but I know there are many incl. the networks XJ, YH
          https://ds.iris.edu/wilber3/find_stations/1427131

          Any ideas?
          Thanks,
          Elodie

          ----------------------
          Wilber Help
          Topic home: http://ds.iris.edu/message-center/topic/wilber-help/ | Unsubscribe: wilber-help-unsubscribe<at>lists.ds.iris.edu <wilber-help-unsubscribe<at>lists.ds.iris.edu>

          Sent from the IRIS Message Center (http://ds.iris.edu/message-center/)
          Update subscription preferences at http://ds.iris.edu/account/profile/

          • Kendall, Elodie
            2019-02-20 02:54:26
            Hi Adam,


            It seems to be working again.


            Thanks anyway,

            Elodie

            ________________________________
            From: wilber-help-bounce<at>iris.washington.edu <wilber-help-bounce<at>iris.washington.edu> on behalf of Adam Clark <adam<at>iris.washington.edu>
            Sent: 19 February 2019 18:13
            To: Wilber Help
            Subject: Re: [IRIS][wilber-help] Problem with station finder

            Hi Elodie,

            Can you describe the restrictions you're using? It's unusual to get a timeout error here, but it's certainly possible that you hit some unexpected bottleneck in the data pipeline somewhere. Off-hand, I would guess that if your query is for a very small geographic region but across a long period of time, the system might not be very well optimized for that case.

            Cheers,
            Adam

            ----------------------
            Adam Clark
            Web Developer / Admin
            IRIS Data Management Center
            adam<at>iris.washington.edu<adam<at>iris.washington.edu>



            On Feb 18, 2019, at 11:22 AM, Kendall, Elodie <elodie.kendall.14<at>ucl.ac.uk<elodie.kendall.14<at>ucl.ac.uk>> wrote:

            Hi again,

            Wilber event finder seems to be having trouble. I have tight restrictions so it shouldn't find many events but I get the error`;
            Error: The request timed out

            Please can this be fixed asap,
            Thanks!
            Elodie


            ________________________________
            From: Kendall, Elodie
            Sent: 27 January 2019 12:56
            To: Adam Clark; Wilber Help
            Subject: Re: [IRIS][wilber-help] Problem with station finder

            Greta thanks a lot Adam, it's working.

            Best wishes,
            Elodie


            ________________________________
            From: wilber-help-bounce<at>iris.washington.edu<wilber-help-bounce<at>iris.washington.edu> <wilber-help-bounce<at>iris.washington.edu<wilber-help-bounce<at>iris.washington.edu>> on behalf of Adam Clark <adam<at>iris.washington.edu<adam<at>iris.washington.edu>>
            Sent: 25 January 2019 19:17
            To: Wilber Help
            Subject: Re: [IRIS][wilber-help] Problem with station finder

            Hi Elodie,

            Thanks for the heads-up. This should be working again, with a few caveats:

            - Wilber now can show only ?H? channels. This will hopefully be temporary. (This was a necessary stopgap to get the data coming back into the system.)
            - You may need to clear your browser cache and reload the page to see the updated data.

            Cheers,
            Adam

            ----------------------
            Adam Clark
            Web Developer / Admin
            IRIS Data Management Center
            adam<at>iris.washington.edu<adam<at>iris.washington.edu>



            On Jan 25, 2019, at 11:11 AM, Kendall, Elodie <elodie.kendall.14<at>ucl.ac.uk<elodie.kendall.14<at>ucl.ac.uk>> wrote:

            Hi there,

            I'm having real trouble accessing stations from many many events. It doesn't say there is no data but station which I downloaded data from only last week are not there anymore.

            One such example is this event, where stations are not showing in East Africa but I know there are many incl. the networks XJ, YH
            https://ds.iris.edu/wilber3/find_stations/1427131

            Any ideas?
            Thanks,
            Elodie

            ----------------------
            Wilber Help
            Topic home: http://ds.iris.edu/message-center/topic/wilber-help/ | Unsubscribe: wilber-help-unsubscribe<at>lists.ds.iris.edu<wilber-help-unsubscribe<at>lists.ds.iris.edu>

            Sent from the IRIS Message Center (http://ds.iris.edu/message-center/)
            Update subscription preferences at http://ds.iris.edu/account/profile/


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