Thread: Resolution of data access issues

Started: 2020-02-13 15:44:54
Last activity: 2020-02-13 15:44:54
Rob Casey
2020-02-13 15:44:54


Dear IRIS Webservice Users-

On Tuesday evening, Feb 11, we became aware that incomplete or no data was being returned in cases where recent data was requested. Our thanks go out to the users that reported the issue to us.

We wanted to let you know that we believe that the issue has now been resolved. As of Thursday Feb 13 at 11am PDT, all web service endpoints are capably returning the data requested.

We apologize for any inconvenience that this may have caused and thank you for your patience while we were diagnosing and repairing the problem.

Jerry A Carter, PhD
Director of IRIS Data Services

+1 (206) 547-0393 x122

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