Thread: unexpected outage - Jan 21 2022

Started: 2022-01-21 15:45:41
Last activity: 2022-01-21 15:45:41
Topics: Web Services
Robert Weekly
2022-01-21 15:45:41
Hello IRIS web service community,

Today starting at approximately 1220 PST (GMT-8) we experienced an unexpected problem with our channel-level waveform availability information. The problem persisted for roughly 45 minutes while we investigated the root cause and attempted to mitigate the impact on our web services.

The following web services were affected:
fdsnws-dataselect
fdsnws-availability
irisws-timeseries
irisws-timeseriesplot
irisws-rotation

The problem was resolved by around 1315 PST, so if you requested data during this time period (JAN 21 2022 between 1220 PST and 1315 PST) and received no data in return, you should consider resubmitting your request to ensure a complete dataset.

We apologize for the inconvenience and the impact on your workflows. If you continue to encounter problems with using the web services, please send an email to ws-issues<at>iris.washington.edu <ws-issues<at>iris.washington.edu> detailing your experience.

Thank you for your understanding.

Regards,

IRIS Web Services
02:38:49 v.b3198453