Philip Crotwell
Hi
I am getting a 404 from the station webservice and seeing 500 internal
errors from the dataselect. Is there a known issue?
Example, even just this url, not actually running a query, returns a 404.
https://service.iris.edu/fdsnws/station/1/
And dataselect queries returns something that looks like dataselect is
trying to call station internally and hitting an error.
https://service.iris.edu/fdsnws/dataselect/1/query?net=CO&sta=BARN&loc=00&cha=HNZ&starttime=2023-03-24T17:03:35&endtime=2023-03-24T17:04:38&format=miniseed&nodata=404
Error 500: Error calling internal metadata service, code 404 [<!doctype html>
<html lang="en">
<head>
<title>
IRIS:
404 Page Not Found Error
</title>
thanks
Philip
I am getting a 404 from the station webservice and seeing 500 internal
errors from the dataselect. Is there a known issue?
Example, even just this url, not actually running a query, returns a 404.
https://service.iris.edu/fdsnws/station/1/
And dataselect queries returns something that looks like dataselect is
trying to call station internally and hitting an error.
https://service.iris.edu/fdsnws/dataselect/1/query?net=CO&sta=BARN&loc=00&cha=HNZ&starttime=2023-03-24T17:03:35&endtime=2023-03-24T17:04:38&format=miniseed&nodata=404
Error 500: Error calling internal metadata service, code 404 [<!doctype html>
<html lang="en">
<head>
<title>
IRIS:
404 Page Not Found Error
</title>
thanks
Philip
-
Hi Philip-
Yes, we are having stability issues with the station service. We are actively looking into it.
-Rob
On Mar 24, 2023, at 12:06 PM, Philip Crotwell (via IRIS) <webservices-bounce<at>lists.ds.iris.edu> wrote:
Hi
I am getting a 404 from the station webservice and seeing 500 internal errors from the dataselect. Is there a known issue?
Example, even just this url, not actually running a query, returns a 404.
https://service.iris.edu/fdsnws/station/1/
And dataselect queries returns something that looks like dataselect is trying to call station internally and hitting an error.
https://service.iris.edu/fdsnws/dataselect/1/query?net=CO&sta=BARN&loc=00&cha=HNZ&starttime=2023-03-24T17:03:35&endtime=2023-03-24T17:04:38&format=miniseed&nodata=404
Error 500: Error calling internal metadata service, code 404 [<!doctype html>
<html lang="en">
<head>
<title>
IRIS:
404 Page Not Found Error
</title>
thanks
Philip
----------------------
Web Services
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Hi
Just ran this:
https://service.iris.edu/fdsnws/station/1/query?net=GS&level=station&format=text&includecomments=true&nodata=404
and the result was empty (no stations):
#Network | Station | Latitude | Longitude | Elevation | SiteName |
StartTime | EndTime
But immediately afterwards I ran:
https://service.iris.edu/fdsnws/station/1/query?net=GS&level=station&format=xml&includecomments=true&nodata=404
and got an xml file with 612 stations.
Rerunning the first query then returned a text file with lots of stations.
Seems like there is still an intermittent error with the fdsn station web
service. Do you have any updates on what might be the problem?
Thank you
Philip
On Fri, Mar 24, 2023 at 3:05 PM Philip Crotwell <crotwell<at>seis.sc.edu>
wrote:
Hi
I am getting a 404 from the station webservice and seeing 500 internal
errors from the dataselect. Is there a known issue?
Example, even just this url, not actually running a query, returns a 404.
https://service.iris.edu/fdsnws/station/1/
And dataselect queries returns something that looks like dataselect is
trying to call station internally and hitting an error.
https://service.iris.edu/fdsnws/dataselect/1/query?net=CO&sta=BARN&loc=00&cha=HNZ&starttime=2023-03-24T17:03:35&endtime=2023-03-24T17:04:38&format=miniseed&nodata=404
Error 500: Error calling internal metadata service, code 404 [<!doctype html>
<html lang="en">
<head>
<title>
IRIS:
404 Page Not Found Error
</title>
thanks
Philip
-
Hi Philip-
We appear to get getting a sudden burst of traffic in Seattle that suddenly drops all of the station services. This occurred yesterday as well, but not at the same time. Going to check the logs on this one today to see if there is a similar pattern to yesterday.
Currently made a change to the garbage collector for our JVMs, which is helping, but the service seems to take on too much load and reaches OOM. Research into finding the cause of this condition is one thing we're looking at, but rate limiting may also be necessary.
We are working this issue. Thanks for your inquiry.
-Rob
On Mar 31, 2023, at 8:45 AM, Philip Crotwell (via IRIS) <webservices-bounce<at>lists.ds.iris.edu> wrote:
Hi
Just ran this:
https://service.iris.edu/fdsnws/station/1/query?net=GS&level=station&format=text&includecomments=true&nodata=404
and the result was empty (no stations):
#Network | Station | Latitude | Longitude | Elevation | SiteName | StartTime | EndTime
But immediately afterwards I ran:
https://service.iris.edu/fdsnws/station/1/query?net=GS&level=station&format=xml&includecomments=true&nodata=404
and got an xml file with 612 stations.
Rerunning the first query then returned a text file with lots of stations.
Seems like there is still an intermittent error with the fdsn station web service. Do you have any updates on what might be the problem?
Thank you
Philip
On Fri, Mar 24, 2023 at 3:05 PM Philip Crotwell <crotwell<at>seis.sc.edu <crotwell<at>seis.sc.edu>> wrote:
Hi
I am getting a 404 from the station webservice and seeing 500 internal errors from the dataselect. Is there a known issue?
Example, even just this url, not actually running a query, returns a 404.
https://service.iris.edu/fdsnws/station/1/
And dataselect queries returns something that looks like dataselect is trying to call station internally and hitting an error.
https://service.iris.edu/fdsnws/dataselect/1/query?net=CO&sta=BARN&loc=00&cha=HNZ&starttime=2023-03-24T17:03:35&endtime=2023-03-24T17:04:38&format=miniseed&nodata=404
Error 500: Error calling internal metadata service, code 404 [<!doctype html>
<html lang="en">
<head>
<title>
IRIS:
404 Page Not Found Error
</title>
thanks
Philip
----------------------
Web Services
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-
Thanks for the update.
Would you expect a query such as the first (format=text) to return just the
header line in the case of an internal error, or some sort of textual error
message? Some indication that something bad happened, as opposed to no data
exists, would be quite helpful.
thanks
Philip
On Fri, Mar 31, 2023 at 1:31 PM Rob Casey (via IRIS) <
webservices-bounce<at>lists.ds.iris.edu> wrote:
Hi Philip-
We appear to get getting a sudden burst of traffic in Seattle that
suddenly drops all of the station services. This occurred yesterday as
well, but not at the same time. Going to check the logs on this one today
to see if there is a similar pattern to yesterday.
Currently made a change to the garbage collector for our JVMs, which is
helping, but the service seems to take on too much load and reaches OOM.
Research into finding the cause of this condition is one thing we're
looking at, but rate limiting may also be necessary.
We are working this issue. Thanks for your inquiry.
-Rob
On Mar 31, 2023, at 8:45 AM, Philip Crotwell (via IRIS) <
webservices-bounce<at>lists.ds.iris.edu> wrote:
Hi
Just ran this:
https://service.iris.edu/fdsnws/station/1/query?net=GS&level=station&format=text&includecomments=true&nodata=404
and the result was empty (no stations):
#Network | Station | Latitude | Longitude | Elevation | SiteName |
StartTime | EndTime
But immediately afterwards I ran:
https://service.iris.edu/fdsnws/station/1/query?net=GS&level=station&format=xml&includecomments=true&nodata=404
and got an xml file with 612 stations.
Rerunning the first query then returned a text file with lots of stations.
Seems like there is still an intermittent error with the fdsn station web
service. Do you have any updates on what might be the problem?
Thank you
Philip
On Fri, Mar 24, 2023 at 3:05 PM Philip Crotwell <crotwell<at>seis.sc.edu>
wrote:
Hi
----------------------
I am getting a 404 from the station webservice and seeing 500 internal
errors from the dataselect. Is there a known issue?
Example, even just this url, not actually running a query, returns a 404.
https://service.iris.edu/fdsnws/station/1/
And dataselect queries returns something that looks like dataselect is
trying to call station internally and hitting an error.
https://service.iris.edu/fdsnws/dataselect/1/query?net=CO&sta=BARN&loc=00&cha=HNZ&starttime=2023-03-24T17:03:35&endtime=2023-03-24T17:04:38&format=miniseed&nodata=404
Error 500: Error calling internal metadata service, code 404 [<!doctype html>
<html lang="en">
<head>
<title>
IRIS:
404 Page Not Found Error
</title>
thanks
Philip
Web Services
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Hi Philip-
I would certainly hope that our services would provide a meaningful return. I think the header-only result in this case is an aberrant condition of the service meltdown that cut result streams from the database in mid-stride. It's something that the parent calling code doesn't account for. It also should not happen.
Our most pressing solution is to try to prevent the faulty condition. A good long term effort would indeed be to enhance fault condition response, but we're going to need to defer that to our cloud implementation.
I'm sorry for the inconvenience that this has caused you. I've seen a number of good ideas come from our staff engineers on what we can look at. I'm hopeful that we can get this nailed down.
Regards,
-Rob
On Mar 31, 2023, at 11:53 AM, Philip Crotwell (via IRIS) <webservices-bounce<at>lists.ds.iris.edu> wrote:
Thanks for the update.
Would you expect a query such as the first (format=text) to return just the header line in the case of an internal error, or some sort of textual error message? Some indication that something bad happened, as opposed to no data exists, would be quite helpful.
thanks
Philip
On Fri, Mar 31, 2023 at 1:31 PM Rob Casey (via IRIS) <webservices-bounce<at>lists.ds.iris.edu <webservices-bounce<at>lists.ds.iris.edu>> wrote:
Hi Philip-
We appear to get getting a sudden burst of traffic in Seattle that suddenly drops all of the station services. This occurred yesterday as well, but not at the same time. Going to check the logs on this one today to see if there is a similar pattern to yesterday.
Currently made a change to the garbage collector for our JVMs, which is helping, but the service seems to take on too much load and reaches OOM. Research into finding the cause of this condition is one thing we're looking at, but rate limiting may also be necessary.
We are working this issue. Thanks for your inquiry.
-Rob
On Mar 31, 2023, at 8:45 AM, Philip Crotwell (via IRIS) <webservices-bounce<at>lists.ds.iris.edu <webservices-bounce<at>lists.ds.iris.edu>> wrote:
----------------------
Hi
Just ran this:
https://service.iris.edu/fdsnws/station/1/query?net=GS&level=station&format=text&includecomments=true&nodata=404
and the result was empty (no stations):
#Network | Station | Latitude | Longitude | Elevation | SiteName | StartTime | EndTime
But immediately afterwards I ran:
https://service.iris.edu/fdsnws/station/1/query?net=GS&level=station&format=xml&includecomments=true&nodata=404
and got an xml file with 612 stations.
Rerunning the first query then returned a text file with lots of stations.
Seems like there is still an intermittent error with the fdsn station web service. Do you have any updates on what might be the problem?
Thank you
Philip
On Fri, Mar 24, 2023 at 3:05 PM Philip Crotwell <crotwell<at>seis.sc.edu <crotwell<at>seis.sc.edu>> wrote:
Hi
I am getting a 404 from the station webservice and seeing 500 internal errors from the dataselect. Is there a known issue?
Example, even just this url, not actually running a query, returns a 404.
https://service.iris.edu/fdsnws/station/1/
And dataselect queries returns something that looks like dataselect is trying to call station internally and hitting an error.
https://service.iris.edu/fdsnws/dataselect/1/query?net=CO&sta=BARN&loc=00&cha=HNZ&starttime=2023-03-24T17:03:35&endtime=2023-03-24T17:04:38&format=miniseed&nodata=404
Error 500: Error calling internal metadata service, code 404 [<!doctype html>
<html lang="en">
<head>
<title>
IRIS:
404 Page Not Found Error
</title>
thanks
Philip
----------------------
Web Services
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-
Hi
This morning I had a couple of users reporting intermittent 404 going to
the fdsn station web service, it looks similar to the previous. Is there
any news on this issue?
Query was simple like:
http://service.iris.edu/fdsnws/station/1/query?level=network&net=CO
but returned 404.
thanks
Philip
On Fri, Mar 31, 2023 at 5:33 PM Rob Casey (via IRIS) <
webservices-bounce<at>lists.ds.iris.edu> wrote:
Hi Philip-
I would certainly hope that our services would provide a meaningful
return. I think the header-only result in this case is an aberrant
condition of the service meltdown that cut result streams from the database
in mid-stride. It's something that the parent calling code doesn't account
for. It also should not happen.
Our most pressing solution is to try to prevent the faulty condition. A
good long term effort would indeed be to enhance fault condition response,
but we're going to need to defer that to our cloud implementation.
I'm sorry for the inconvenience that this has caused you. I've seen a
number of good ideas come from our staff engineers on what we can look at.
I'm hopeful that we can get this nailed down.
Regards,
-Rob
On Mar 31, 2023, at 11:53 AM, Philip Crotwell (via IRIS) <
webservices-bounce<at>lists.ds.iris.edu> wrote:
Thanks for the update.
Would you expect a query such as the first (format=text) to return just
the header line in the case of an internal error, or some sort of textual
error message? Some indication that something bad happened, as opposed to
no data exists, would be quite helpful.
thanks
Philip
On Fri, Mar 31, 2023 at 1:31 PM Rob Casey (via IRIS) <
webservices-bounce<at>lists.ds.iris.edu> wrote:
Hi Philip-
----------------------
We appear to get getting a sudden burst of traffic in Seattle that
suddenly drops all of the station services. This occurred yesterday as
well, but not at the same time. Going to check the logs on this one today
to see if there is a similar pattern to yesterday.
Currently made a change to the garbage collector for our JVMs, which is
helping, but the service seems to take on too much load and reaches OOM.
Research into finding the cause of this condition is one thing we're
looking at, but rate limiting may also be necessary.
We are working this issue. Thanks for your inquiry.
-Rob
On Mar 31, 2023, at 8:45 AM, Philip Crotwell (via IRIS) <
webservices-bounce<at>lists.ds.iris.edu> wrote:
Hi
Just ran this:
https://service.iris.edu/fdsnws/station/1/query?net=GS&level=station&format=text&includecomments=true&nodata=404
and the result was empty (no stations):
#Network | Station | Latitude | Longitude | Elevation | SiteName |
StartTime | EndTime
But immediately afterwards I ran:
https://service.iris.edu/fdsnws/station/1/query?net=GS&level=station&format=xml&includecomments=true&nodata=404
and got an xml file with 612 stations.
Rerunning the first query then returned a text file with lots of stations.
Seems like there is still an intermittent error with the fdsn station web
service. Do you have any updates on what might be the problem?
Thank you
Philip
On Fri, Mar 24, 2023 at 3:05 PM Philip Crotwell <crotwell<at>seis.sc.edu>
wrote:
Hi
----------------------
I am getting a 404 from the station webservice and seeing 500 internal
errors from the dataselect. Is there a known issue?
Example, even just this url, not actually running a query, returns a 404.
https://service.iris.edu/fdsnws/station/1/
And dataselect queries returns something that looks like dataselect is
trying to call station internally and hitting an error.
https://service.iris.edu/fdsnws/dataselect/1/query?net=CO&sta=BARN&loc=00&cha=HNZ&starttime=2023-03-24T17:03:35&endtime=2023-03-24T17:04:38&format=miniseed&nodata=404
Error 500: Error calling internal metadata service, code 404 [<!doctype html>
<html lang="en">
<head>
<title>
IRIS:
404 Page Not Found Error
</title>
thanks
Philip
Web Services
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Hi Philip-
We had experienced an outsized storm of activity that lead to blocked connections and failures to complete queries. I have not seen a report from our staff on what the actor was in this case, but the uptick in activity was very evident on our monitors.
We're slowly unraveling issues with request capacity in the SAGE on-prem service infrastructure and I've got one more card to play that might help. We're doing our best to try to keep these legacy systems up. This is the year our services move to the cloud, so a lot of our staff effort is on fix-forward engineering in a cloud environment that gives us vastly greater flexibility.
Thank you for reporting the issue and we'll continue to hammer out the issues.
-Rob
On Apr 28, 2023, at 8:05 AM, Philip Crotwell (via IRIS) <webservices-bounce<at>lists.ds.iris.edu> wrote:
Hi
This morning I had a couple of users reporting intermittent 404 going to the fdsn station web service, it looks similar to the previous. Is there any news on this issue?
Query was simple like:
http://service.iris.edu/fdsnws/station/1/query?level=network&net=CO
but returned 404.
thanks
Philip
On Fri, Mar 31, 2023 at 5:33 PM Rob Casey (via IRIS) <webservices-bounce<at>lists.ds.iris.edu <webservices-bounce<at>lists.ds.iris.edu>> wrote:
Hi Philip-
----------------------
I would certainly hope that our services would provide a meaningful return. I think the header-only result in this case is an aberrant condition of the service meltdown that cut result streams from the database in mid-stride. It's something that the parent calling code doesn't account for. It also should not happen.
Our most pressing solution is to try to prevent the faulty condition. A good long term effort would indeed be to enhance fault condition response, but we're going to need to defer that to our cloud implementation.
I'm sorry for the inconvenience that this has caused you. I've seen a number of good ideas come from our staff engineers on what we can look at. I'm hopeful that we can get this nailed down.
Regards,
-Rob
On Mar 31, 2023, at 11:53 AM, Philip Crotwell (via IRIS) <webservices-bounce<at>lists.ds.iris.edu <webservices-bounce<at>lists.ds.iris.edu>> wrote:
----------------------
Thanks for the update.
Would you expect a query such as the first (format=text) to return just the header line in the case of an internal error, or some sort of textual error message? Some indication that something bad happened, as opposed to no data exists, would be quite helpful.
thanks
Philip
On Fri, Mar 31, 2023 at 1:31 PM Rob Casey (via IRIS) <webservices-bounce<at>lists.ds.iris.edu <webservices-bounce<at>lists.ds.iris.edu>> wrote:
Hi Philip-
----------------------
We appear to get getting a sudden burst of traffic in Seattle that suddenly drops all of the station services. This occurred yesterday as well, but not at the same time. Going to check the logs on this one today to see if there is a similar pattern to yesterday.
Currently made a change to the garbage collector for our JVMs, which is helping, but the service seems to take on too much load and reaches OOM. Research into finding the cause of this condition is one thing we're looking at, but rate limiting may also be necessary.
We are working this issue. Thanks for your inquiry.
-Rob
On Mar 31, 2023, at 8:45 AM, Philip Crotwell (via IRIS) <webservices-bounce<at>lists.ds.iris.edu <webservices-bounce<at>lists.ds.iris.edu>> wrote:
----------------------
Hi
Just ran this:
https://service.iris.edu/fdsnws/station/1/query?net=GS&level=station&format=text&includecomments=true&nodata=404
and the result was empty (no stations):
#Network | Station | Latitude | Longitude | Elevation | SiteName | StartTime | EndTime
But immediately afterwards I ran:
https://service.iris.edu/fdsnws/station/1/query?net=GS&level=station&format=xml&includecomments=true&nodata=404
and got an xml file with 612 stations.
Rerunning the first query then returned a text file with lots of stations.
Seems like there is still an intermittent error with the fdsn station web service. Do you have any updates on what might be the problem?
Thank you
Philip
On Fri, Mar 24, 2023 at 3:05 PM Philip Crotwell <crotwell<at>seis.sc.edu <crotwell<at>seis.sc.edu>> wrote:
Hi
----------------------
I am getting a 404 from the station webservice and seeing 500 internal errors from the dataselect. Is there a known issue?
Example, even just this url, not actually running a query, returns a 404.
https://service.iris.edu/fdsnws/station/1/
And dataselect queries returns something that looks like dataselect is trying to call station internally and hitting an error.
https://service.iris.edu/fdsnws/dataselect/1/query?net=CO&sta=BARN&loc=00&cha=HNZ&starttime=2023-03-24T17:03:35&endtime=2023-03-24T17:04:38&format=miniseed&nodata=404
Error 500: Error calling internal metadata service, code 404 [<!doctype html>
<html lang="en">
<head>
<title>
IRIS:
404 Page Not Found Error
</title>
thanks
Philip
Web Services
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-
-
-
-
-
Rob Casey
